Hello! I'm XiaoR. Welcome to Discovery Bay! Regarding your new home water and electricity account application, I've compiled the most convenient online application solution for you. In Discovery Bay, water and electricity are managed by different organizations. Here's the specific process:

1. Electricity Account Application (CLP - China Light & Power)

Although Hong Kong Island uses HK Electric, Discovery Bay is located on Lantau Island, and electricity supply is provided by "CLP (China Light & Power)".

• Most convenient method: Online application

  You can apply for account opening directly through CLP's "Online Services".

  • Website: CLP Online Account Opening Application

  • Required documents: Identity documents (ID card or passport), lease agreement (if renting) or purchase agreement, and estimated account opening date.

  • Friendly reminder: It's recommended to complete the application at least 2 working days before moving in.

2. Water Account Application (WSD - Water Supplies Department)

Water accounts are applied for through the Hong Kong Government Water Supplies Department, and the entire process can also be completed online.

• Most convenient method: WSD E-Services Platform

  • Website: Water Supplies Department E-Services Platform

  • Steps: Select "Application for Water Supply Account Transfer", fill in the form and upload supporting documents.

  • Deposit: After successful application, the first water bill will include a water deposit (usually HK$400 for residential units).

3. Gas/LPG Information

Most residential complexes in Discovery Bay use central LPG, not the city's towngas.

• Service provider: Usually SINOPEC or ExxonMobil provides the service.

• Application method: Generally requires calling Discovery Bay's dedicated service hotline. Since different phases may have different suppliers, it's recommended to check the notice board in the building lobby or directly contact the property management office (City Management).

💡 XiaoR's Special Reminders:

1. Property assistance: If you're a newly signed tenant, the real estate agent usually helps with the water and electricity account transfer procedures. You can confirm whether the agent has already submitted the application for you.

2. Management fees and waste disposal fees: These are usually collected directly by Discovery Bay Service Management Limited (DBSML). After moving in, remember to register your resident information at the management office at South Plaza or North Plaza.

If you encounter any issues with website access or need specific supplier contact information during the application process, feel free to ask me anytime! Wishing you a happy new life in Discovery Bay! 😊